Member code of conduct
At SwapSeats we are building one of the first marketplaces where verified members can meet, network and swap some of their season tickets with other verified ticket holders. While we are working to make this marketplace as authentic as possible, we can’t do it alone. We need our members to pitch in and help us out.
Below is a list of rules each of our members must act in accordance with. Have a read, please.
- Utilize the Golden Rule and treat others the way you want to be treated.
- List only tickets from accounts approved by SwapSeats.
- Only list and swap seats that are not posted on other marketplaces.
- Do not request cash payments for your seats from other members.
- Respect each organization's fan code of conduct.
It’s these rules that we will hold our members to each time they use the platform. In the event that you feel another member is not upholding these values or conducting themselves in a manner that best represents SwapSeats, please contact us immediately. You can message us directly at firstname.lastname@example.org.
What happens if you are found in violation of these rules? Great question. If we find that you have violated these rules at any time, you will be removed from the platform immediately and any pending swaps will be canceled. If further action is needed to rectify the situation, we will take it.
As with any marketplace, we can only provide the best value if the members who sign up to use the platform are willing to uphold the standards put into place and act with decency. If you have any questions or would like further clarification on any item outlined, please reach out. We are always happy to help.
Now go swap some seats!